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CRM & Sales ERP Software

Convert More Leads into Customers with Intelligent CRM & Sales Management

Accelerate your sales growth with udyogERP CRM & Sales. Manage leads, quotations, customer interactions, sales orders, follow-ups, and customer relationships from one integrated ERP platform.

Build Strong Customer Relationships & Drive Sales Growth

udyogERP CRM & Sales is designed to help businesses manage the complete sales lifecycle — from capturing leads and tracking opportunities to generating quotations, converting sales orders, and maintaining long-term customer relationships. With all customer information centralized in one system, your sales team can respond faster, close deals more efficiently, and deliver an exceptional customer experience.

Integrated with Inventory, Production Planning, Purchase, Finance, and Service Management, the CRM & Sales module ensures smooth order processing, accurate inventory visibility, and seamless financial integration.

CRM & Sales at a glance

  • Lead capture and pipeline visibility
  • Quotations and sales order workflows
  • Customer history in one shared record
  • Better follow-up and sales accountability
  • Sales reports linked to operations
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From Scattered Operations to One Connected System

Disconnected Today
01

Disconnected Data

Spreadsheets, notebooks and isolated tools keep operational records scattered.

02

Manual Coordination

Follow-ups, status updates and team approvals are difficult to track consistently.

03

Operational Discrepancies

Untracked movements, separate entries and manual errors slow down workflow.

With UdyogERP
01

Single Live Platform

All module data, transactions, and status updates stay connected in real time.

02

Automated Execution

Team workflows, approvals, and dispatches flow smoothly without manual friction.

03

Connected Accounting

Module activity automatically feeds into financial ledgers and GST invoicing.

04

Complete Visibility

Live dashboards and reports keep metrics visible to leadership at all times.

Key Features

Everything your sales team needs to move an enquiry from first contact to confirmed order.

Lead Management

Capture leads from websites, inquiries, emails, phone calls, exhibitions, and marketing campaigns. Assign leads to sales representatives and track every interaction until conversion.

Customer Relationship Management

Maintain complete customer profiles including contact information, communication history, quotations, purchase history, support requests, and payment records.

Sales Opportunity Management

Track sales opportunities through every stage of the sales pipeline, monitor deal progress, estimate revenue, and improve conversion rates.

Quotation Management

Create professional quotations quickly with pricing, taxes, discounts, product details, and terms. Convert approved quotations directly into sales orders.

Sales Order Management

Generate and manage sales orders with real-time inventory availability, delivery schedules, production planning, and order tracking.

Follow-up & Activity Management

Schedule calls, meetings, emails, reminders, and follow-up tasks to ensure no sales opportunity is missed.

Customer Communication

Maintain a complete record of customer communications including emails, calls, meeting notes, and follow-up activities.

Sales Team Management

Assign territories, monitor sales performance, manage targets, commissions, and track individual or team productivity.

Customer Dashboard

View customer orders, outstanding payments, purchase history, support requests, and communication records from a single dashboard.

Sales Analytics

Monitor sales trends, conversion rates, revenue forecasts, pipeline performance, and customer acquisition using real-time dashboards and reports.

Advanced CRM & Sales Capabilities

Deeper controls for larger sales teams working across territories and long deal cycles.

Core Operations

Key Core Operations capabilities built for CRM & Sales.

4 capabilities
Lead Capture & Qualification
Sales Pipeline Management
Customer Database Management
Quotation & Proposal Generation

Control & Compliance

Key Control & Compliance capabilities built for CRM & Sales.

4 capabilities
Sales Order Processing
Opportunity Tracking
Follow-up Automation
Customer Visit Planning

Process & Automation

Key Process & Automation capabilities built for CRM & Sales.

4 capabilities
Sales Target Management
Territory Management
Sales Commission Management
Customer Communication History

Analytics & Reports

Key Analytics & Reports capabilities built for CRM & Sales.

3 capabilities
Revenue Forecasting
Customer Segmentation
CRM Dashboard & Analytics

Built for Your Operations

Our CRM & Sales ERP Software is ideal for:

Manufacturing Companies Material Handling Equipment Manufacturers Engineering Industries Industrial Equipment Suppliers Wholesale Distributors Retail Businesses Trading Companies Construction Companies Pharmaceutical Companies Electrical Equipment Manufacturers Textile Industries Packaging Industries Automobile Industries Logistics Companies Service-Based Businesses

Generate comprehensive CRM & Sales reports including:

Lead Status Report
Sales Pipeline Report
Opportunity Analysis Report
Customer Activity Report
Quotation Report
Sales Order Report
Customer Follow-up Report
Revenue Forecast Report
Sales Performance Report
Sales Target Achievement Report
Customer Purchase History
Outstanding Receivables Report
Territory Performance Report
Sales Conversion Report
Executive Performance Dashboard

Why Choose udyogERP CRM & Sales?

Complete Lead-to-Customer Management
Intelligent Sales Pipeline
Faster Quotation Generation
Real-Time Customer Insights
Sales Order Automation
Integrated ERP Workflow
Sales Team Performance Tracking
Customer Communication History
Live Sales Analytics
Cloud-Based & Scalable

Frequently Asked Questions

CRM & Sales ERP Software helps businesses manage leads, customers, quotations, sales orders, follow-ups, and customer relationships from one centralized platform.

Yes. udyogERP covers the entire sales lifecycle — from lead generation and opportunity management to quotation creation, sales orders, invoicing, and customer relationship management.

Yes. Sales orders automatically check inventory availability and integrate with Production Planning and Purchase modules when stock replenishment is required.

Yes. You can monitor sales targets, commissions, deal closures, revenue generation, and individual salesperson performance.

Yes. It integrates seamlessly with Inventory, Production Planning, Purchase, Finance & Accounting, HR & Payroll, Complaint Management, and Service & Maintenance for a unified business workflow.

Related Modules

Explore more ways udyogERP supports your business.

Inventory Management

Real-time stock tracking, multi-warehouse support, automated replenishment, and batch or serial number tracking.

Learn more

HR & Payroll

Employee records, attendance, leave, payroll processing, and statutory compliance made simple.

Learn more

Accounting & GST

Invoices, expenses, GST filing support, financial reports, and accounts payable/receivable.

Learn more

See CRM & Sales running on your own data

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